We are not required to exchange any goods for any other goods.
We will refund to you the price for the product bought online less postage and packing on the following conditions:
You have inspected the Goods immediately upon receipt and shall notify us within 7 days after the date of receipt if the goods are damaged or are not what the customer ordered do not comply with the contract. If the customer fails to do so the customer shall be deemed to have accepted the Goods.
You are liability to pay all postage and packaging for the return of the product via Royal Mail Special Delivery.
Goods that are returned which are damaged or soiled or have had our labels and/or designer labels and or integral packaging and or protective strips removed, damaged or defaced will not be the subject of a refund or credit and will be sent back to the customer.
All Goods must be returned in their original packaging (if supplied) dust bags and boxes, must also be protected as they are considered part of the goods supplied, and a return will not be accepted if the dust bags aren’t include or the shoe box is damaged.
Returned goods that are not received within 7 days will only be the subject of refund or exchange at our discretion.